SSP v2.3 or Later Message Template Definitions
Applicable Versions: 2.3 or Later
Description
The Message Templates define the default email text for notifications and MAP printouts. The message templates combine static text with variables to form the messages and printouts. The database is loaded with sample templates that should be changed before use. Each of the available templates are defined below with examples and the template codes. Variables available for message templates are defined on this page.
1) A number of new message template variables were added in v2.7.0 to enhance the message templates. The new variables were NOT added to the existing message templates in order to retain local customizations. Each of the new variables are documented with the templates marked updated in v.2.7.0 below.
2) Handling of a few message template variables were corrected in v2.7.0. Please be sure to review the MAP and Action Plan message templates for any problem.
Template Name | Description |
---|---|
Action Plan Email (updated in v.2.7.0) | Message describing the tasks, goals and strengths in the student's Action Plan |
Action Plan Step Email (updated in v.2.7.0) | Reminder message sent to students when an Action Plan task is due |
Coaching Change (added and updated in v2.7.0) | Notification that a coach has changed a student's coaching assignment |
Contact Coach Email | Message sent to a student's assigned coach/advisor from MyGPS |
Custom Action Plan Task Email (updated in v2.7.0) | Reminder message sent to students when a custom Action Plan task is due |
Early Alert Confirmation to Advisor (updated in v2.7.0) | Message sent from system to advisor when faculty member sends an alert |
Early Alert Confirmation to Faculty (updated in v2.7.0) | Message sent from system to faculty member when faculty member sends an alert |
Early Alert Journal Entry
| The text stored in the comments field of the Journal Entry created for an Early Alert response. |
Early Alert Response to Faculty from Coach (updated in v2.7.0) | Message sent to faculty member (creator of the alert) when the Advisor responds via SSP |
Early Alert Response to Referral Source from Coach (updated in v2.7.0) | Message sent to selected referral sources during an Early Alert response. |
Early Alert Sent to Student (updated in v.2.7.0) | Message sent from system to student when faculty member sends an early alert |
Early Alert Response Required Reminder to Coach (updated in v.2.7.0) | Daily digest of assigned students that have an Early Alert that requires attention |
Email Journal Entry | This template is used to format Journal Entry comments created as a side-effect of in-application email (bulk and single-user). |
MAP Plan Full Printout (updated in v2.7.0) | HTML template for the full MAP Plan printout. The full printout may include options and is available through the Email and Print Plan links in MAP |
MAP Plan Printout (updated in v2.7.0) | HTML template for the Matrix Plan printout. The printout is available in MyGPS for students as well as Email and Print Plan links in MAP |
MAP Status Calculation Run Report | Message with the calculation results in counts by plan status |
MyGPS Welcome Message (new in v2.6.0) | Message that defines the welcome text displayed in MyGPS |
New Student Intake Task Email (updated in v2.7.0) | Message sent to students when the Student Intake request task is created |
Special Service Group Course Withdrawal Email To Advisor (new in v2.8.0) | Message sent to the advisor for Course Withdrawals for students in select Special Service Groups. |
Template Plan Printout (updated in v2.7.0) | HTML template to view the MAP Template. This is available from the View All link in MAP |