SDH Mobile Devices in Higher Education

  • Everyone's got a cell phone now, so how to take advantage of that?
  • Mobile apps vs mobile-enabled websites?
    • If an app, do you enable it to communicate with the device (gps, etc.?)
      • geolocation, accelerometers, etc.
      • HTML5 will allow you to do this
    • What about supporting multiple platforms?
    • Maintaining API changes, etc.
    • Creating an "app" that's actually a link to a website (branded instance of webkit)? (Hybrid approach?)
      • Lowest-cost and effort; gives you a presence on iTunes but doesn't require multiple platform development
    • Not everyone wants to install your app, but still need to be able to access your data.
    • If a website, make it aware of what it's being used on so that it can format phone numbers, etc. to be used by the device.
      • Most devices are becoming more intelligent, so people don't need to be aware of an app to have some of the functionality, they can just access a regular website.
  • Be able to create a universal framework - the back-end server provides the data in a universal format, while the UI takes that information and formats it for the target framework (website, app, etc.)
    • Instead of creating an actual app, be able to access individual portlets instead of having the full view.
    • Allowing other people to access the data in the way they want to ("fungible data")
      • Students can write mobile apps, etc.
  • How do you use it to benefit the students?
    • Can't be just for the "cool" factor (we have an iPhone app!) but it needs to actually be useful
  • Enhance learning
    • QR codes at random places on campus and allow them to get "more info"
    • get additional resources to be able to learn online
      • access course documents, stream audio/video, etc.
    • get a degree over a smartphone while commuting, etc.
  • Content issues
    • issues with third-party vendors and tertiary systems
    • more complex systems may not display well due to the size of the screen
  • Don't just take your current offerings, stick them in the blender, and try to get a magical mobile version out of it
    • needs to be specifically focused - what would be useful to have on a phone?
  • Remember that there will still be people who won't have the latest and greatest device, so you shouldn't forget about the others
  • How does the user want to consume and interact with the information?
    • Inevitably, the way that new classes of students access and use data will change over time
    • Not everyone accesses it in the same way
  • Subscribing to text message notifications?
  • Compartmentalizing their lives - everyone thinks that their information is the most important and that all the constituents want to receive their information
    • How do you arbitrate who can send information to what users?
    • Opt-in/opt-out?
  • Jumping on the bandwagon just because it's there?
    • Make sure that what you develop is quality, or it could potentially hurt more than help.