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- No one reported having a dedicated team for supporting mobile devices
- While we will always be behind in our support, we at least want to 'be in the game'
- It will be important to track penetration and use of mobile devices
- UW-Madison survey reports 12% smart phone ownership by students and 14% by facstaff
GPS
- RPI has thought about using GPS for helping locate campus resources
- One university reports using GPS to track locations of campus shuttles
- GPS and Campus Map would help answer the "where am I?" question
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- Enabling payments
- ticketing gate for mobile devices
- 'check in' during emergencies (Maybe Berkley or Stanford may have done something)
- Access to restricted areas
- 2nd factor authentication (service calls phone, reply with '#' key)
- Yale uses cell phone to register parking space and pay for it