There is a wide range of devices and capabilities; May want to consider targeting particular devices
Instead of focusing on devices, wrap you head around what the mobile paradigm is
Cornell focuses on iPhone/iPod Touch because of the penetration in the student body
Administration/facstaff may use Blackberries while students use iPhone

iPhone app development is a bit locked down; various distribution methods but this can be the complex part
Indiana University has a mobility committee (as part of their strategic planning). Research is being done on effort to develop apps. They are looking at developing for a variety of devices. Trying 'classified' app as both a native app as well as web app.
Cornell has advanced technology group that has been looking at this and developing some applications. (e.g. looking at mobile-enabled the Kuali action list/to do list)

No one reported having a dedicated team for supporting mobile devices
While we will always be behind in our support, we at least want to 'be in the game'
It will be important to track penetration and use of mobile devices
UW-Madison survey reports 12% smart phone ownership by students and 14% by facstaff

Enabling payments
ticketing gate for mobile devices
'check in' during emergencies (Maybe Berkley or Stanford may have done something)
Access to restricted areas
2nd factor authentication (service calls phone, reply with '#' key)
Yale uses cell phone to register parking space and pay for it

Browser not supported