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Install SettingsGeneral SettingsCounseling Reference Guide (CRG)Journal Track-Step-Detail
Section 1Section 2WorksheetWorksheet
  • Student ID Alias
  • Coach Label
  • Retrieve External Data
  • Coach Query
  • Coach Set from External Data
  • Coach Unset from External Data
  • Student Type Set from External Data
  • Student Type Unset from External Data
  • External Sync Schedule (multiple)
  • Send Mail
  • Test Mail Server Port
  • BCC Email Address
  • Manage Integration Database
  • Status Code Mapping
  • Highly Trust IPs
  • Client Side Timeout
  • Student Types
  • Special Service Groups
  • Reasons for Service
  • Referral Sources
  • Program Status Change Reasons
  • Confidentiality Levels
  • The CRG will take time to collect and organize.  The worksheet should be distributed darly early and often in order to complete.
  • The Journal associations will take time to collect and organize.  The worksheet should be distributed darly early and often in order to complete.

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Block 4 - Student Intake

SSP Configuration Guide

Student Intake SettingsStudent Intake Message TemplateIntake Field Labels
Section 3Section 8 with Template Definitions and ExamplesSection 3

Many of the intake settings should match the values available in the SIS.  Most common:

  • Citizenships
  • Education Goals
  • Education Levels
  • Ethnicities
  • Marital Status (sync'd from external_person)
  • Military Affiliations
  • Races (sync'd from external_person)
  • Veteran Statuses
  • Each of the Student Intake field labels can be customized for both SSP and MyGPS. 
  • The contact information sync'd from external_person are global configurations for the Intake and Main tools

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Block 5 - Early Alert

SSP Configuration Guide

Early Alert SettingsEarly Alert Message Templates
Section 4Section 8 with Template Definitions and Examples
  • Although the Campus configuration is required, the optional email routing can be added later.  By default SSP will use the default coordinator definition when assigning any non-assigned student and notifying the coordinator by email.
  • The email routing allows for additional notifications based on the reason so that multiple persons/groups are emailed

External DB Tables

external_faculty_courseDescription
PurposeHolds information related to course details for each course taught by an instructor for a given term. Used along with v_/external_faculty_course_roster to support SSP Early Alert creation.
Considerations
  • The list of courses for each faculty member is based on data in this table.  In order for an Early Alert to be submitted, the faculty member must have at least one row in this table
  • All faculty_school_id values in this table must have a corresponding detail row in external_person
  • Most commonly implementers only load courses for the current term since alerts would not be submitted for past and future terms
external_faculty_course_rosterDescription

SSP Configuration Guide

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PurposeHolds course roster details for each course taught by an instructor. Used for SSP Early Alert. Each record in this table represents a selectable enrollment in the SSP Early Alert creation UI. For Early Alerts created directly via API, the application may attempt to locate additional course-related data from this table, but this is optional. Any data sourced from this table during Early Alert creation is copied into the Early Alert record, so this table can be periodically pruned, e.g. as a simple means to limit the selectable rosters in the Early Alert UI.
Considerations
  • The same scope for courses and terms apply for the roster table
  • The same tatus code mapping definitions used in the Main Tool Schedule Tab (rows in external_student_transcript_course) are translated for the roster rows during the Early Alert submission.

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Block 6 - Journal

SSP Configuration Guide

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