Term | Definition |
| Accommodation Tool | The Accommodation Tool allows for disability offices to track and support students with disabilities and the appropriate accommodations. |
Action Plan Tool | Action Plan Tool is similar in function to a "To Do List" used by all counselors to assign Action Items to students, typically originating from the Counseling Reference Guide. The Action Items form the Action Plan. |
Active (program status) | Refers to a student who is actively participating in a SSP program |
Administrator | The SSP administrator is assigned the administrator role and is responsible for configuring the application with values and options to support SSP |
Caseload | Caseload is the list and number of students assigned to a coach for counseling services |
Caseload Assignment | Caseload Assignment is the tool used to add students to SSP, assign coaches and add additional coaching information |
Challenges tab (Student Intake) | Inventory of potential barriers to academic success as identified by the student |
Class Roster (Early Alert) | List of each student in a particular class. Faculty can create an Early Alert by selecting the student in the Roster and creating a new Early Alert entry |
Comments (Journal) | Free form information included in a Journal entry |
Confidentiality Agreement | Disclosure agreement that can be provided to students engage in service to outline the expectations and responsibilities of each party. |
Confidentiality Level | Confidentiality Levels are used to define levels of control within a Role |
Counseling Reference Guide | Counseling Reference Guide is used to assist in the completion of the Action Plans, and is typically considered a counseling knowledge base of predefined issues and possible solutions for student challenges. |
Counselor Notifications | Counselor Notifications are visual or email notifications of specific changes to student records |
Demographics tab (Student Intake) | Biographical information about the student |
Details (Journal) | Common outcomes of steps associated to tracks |
| Documents Tool | The Documents tool allows users to store file in SSP for students. The allowable file types and sizes are configurable. |
Early Alert | Early Alert is the process and tool for faculty to notify counselors about a potential issue with a student. Process includes feedback from counselors to faculty. |
Early Alert Closed | Early Alert Closed refers to an Early Alert notice on a student that has been completely addressed by a counselor |
Early Alert Completed | Early Alert Completed refers to a student who has resolved all his/her Early Alert notices. The student type is EAL |
Early Alert Responded | Early Alert Responded refers to an Early Alert notice on a student that has received intervention services |
EduGoal tab (Student Intake) | Inventory of education/career goal along with intended major and occupation |
EduLevel tab (Student Intake) | Inventory of education levels previously completed |
EduPlan tab (Student Intake) | Checklist for creating a plan |
| Electives | Elective types are assigned to planned courses to indicate application to degree requirement completion |
| F1 | Indicates the student's visa status |
| FAFSA | Federal Application for Financial Student Aid |
| FA Award | Indicates the student did or did not receive financial aid for the current academic year |
| FA Amount | Indicates the financial aid award amount |
Funding tab (Student Intake) | Inventory of funding sources |
Goals (Action Plan) | Specific accomplishments identified for the student |
Inactive (program status) | Refers to a student who was once active in ILP or CAP, but has not participated in either program for 180 days; note that a counselor can force a non-participating status. |
Journal | The Journal tool allows authorized user to save journal entries or notes about interaction with a student |
| Loan Amount | The total loan amount offered to the student |
| MAP | My Academic Plan is the tool that allows advisors/coaches to develop a plan(s) |
| MAP Notes | Notes can be placed on plans and templates at three levels: plan/template, term and course |
| MyGPS | MyGPS is the student facing application that provide students access to assigned tasks and those discovered through Self Help Guides. Student can view and complete tasks through MyGPS. Additionally, students may complete the intake form if a coach assigns the task to the student. |
No Show (program status) | Refers to a student who was not present for his/her first appointment, and is still a no show after repeated attempts by the counselor to contact him/her. These students are identified as having received no services. |
Non-Participating (program status) | Refers to a student who was once active in ILP or CAP, but has not participated in either program for 180 days; note that a counselor can force a non-participating status. |
| Notes Tool | The Notes tool displays comments, notes, etc from external systems within SSP. The source and amount of content is completely dependent upon the implementation/decisions. Information is display only, and the Journal tool should be used for new comments, notes, etc. |
Outcomes (Early Alert) | Responses for Coaches to provide feedback to a faculty member based on an action taken for the Early Alert notification |
Outreaches (Early Alert) | Types of contacts that Coaches attempt to reach a student in response to an Early Alert notification |
| Plan | Plans are the individual student plans for future coursework located in the MAP tool |
| Plan Status | A plan status can be identified for each student through the external data. The calculation of plan status is not calculated in SSP, only displayed from the external data. Typically, plan status reflects on or off plan for the student. |
Personal tab (Student Intake) | Collection of primary identification and contact information |
Portlet | Group of tools within the SSP Platform. For example: SSP, Early Alert and Reports |
Profile | The Profile Tool displays academic information about the student normally copied from the student information system |
Program Status | Program Status indicates the status of a student's current participation in SSP. Program Statuses should be changed when the student's participation changes. Students can only be assigned on student type but could be receiving services from multiple departments. |
Reasons (Early Alert) | Explanations for the Early Alert purpose. It provides information to the Coaches and explains the purpose for the Early Alert notification. Only one Referral Reason can be defined per Early Alert by priority. This tool also has the ability to associate specific referral reasons with how those EAL should be routed if no Coaches is assigned |
| Restrictions | List of restrictions currently assigned to the student |
Manage Users (Security) | The Manage Users portlet allows an administrator or manager to assign SSP role and confidentiality levels to users |
| SAP | Satisfactory Academic Progress used to indicate financial aid eligibility for student's progress towards degree |
Security Role | Roles exist to provide security by user function (portlets, tools and pages). |
| Self Help Guide | Self Help Guides are displayed in the student interface for student self help. The Guide is a collection of previously defined and assigned Challenges and Referrals. The Counseling Reference Guide must be populated with Challenges before a Self Help Guide can be developed. Once the guide is created, available Challenge Questions can be assigned through a browse and/or search utility. |
Source (Journal) | Indicates the source of the Journal information |
Special Service Group | Each implementing institution creates entries to identify groups, clubs, profiles, etc. of students. Groups are assigned to students in Caseload Management and used for reporting purposes. |
SSP Platform | The SSP application bundled with the uPortal framework |
| Standing | Academic standing as defined by the institution |
Step (Journal) | Pre-determined points of contact associated with a track |
Strengths (Action Plan) | Self identified abilities documented in the Action Plan |
Student Intake Tool | Student Intake Tool is the Intake Form to collect information from students. |
Student Success Plan Database | Student Success Plan Database is often referred to as the ILP Database, and contains electronic counseling records for students. |
Suggestions (Early Alert) | Faculty suggestions in the EAL tool. The Faculty Suggestion generally recommends a next step for the Coaches and student |
| TAG | TAGs are course attributes that are assigned to courses that make identification of desired courses to place on a plan easier to locate |
Tasks (Action Plan) | To-do items for students to complete based on the coaching session or challenges identified |
| Template | Templates are documented pathways to degree/program completion located in the MAP tool. Templates can be saved as plans for students to quickly create a plan. |
Tool | Group of functions used to provide service to students. For example: Student Intake, Journal and Action Plan |
Track (Journal) | Categories of Journal entries |
Transitioned (program status) | Student completed the active SSP program |