"Welcome Unrecognized User"
Why do I see the message "Welcome unrecognized user" in the header of my portal?
This incorrect message is most likely caused by improper configuration of the LDAP within the .../uportal-war/src/main/resources/properties/contexts/personDirectoryContext.xml file. The portal uses a set of key/value pairs called 'attributes' to map LDAP information to uPortal. For example, the displayName is a value in LDAP. The attribute tag allows this piece of information to be mapped to uPortal, where it is expected to be called 'displayName'.
Please make sure that the key/value pairs in personDirectoryContext.xml match those offered by your local LDAP server. Below is an example of attribute mappings in personDirectoryContext.xml: In particular, displayName populates what is seen after "Welcome: <displayName>" so check that you have this mapped correctly with LDAP.
Also, verify that the LDAP server information is correct in both .../uportal-war/src/main/resources/properties/contexts/personDirectoryContext.xml and .../uportal-war/src/main/resources/properties/contexts/ldapContext.xml and that the server has access to the LDAP services.
<property name="resultAttributeMapping">
<map>
<entry key="eduPersonPrimaryAffiliation">
<value>uPortalTemplateUserName</value>
</entry>
<entry key="eduPersonAffiliation">
<value>eduPersonAffiliation</value>
</entry>
<entry key="eduPersonNickname">
<set>
<value>eduPersonNickname</value>
<value>user.name.nickName</value>
</set>
</entry>
<entry key="eduPersonOrgDN">
<set>
<value>eduPersonOrgDN</value>
<value>user.employer</value>
</set>
</entry>
<entry key="eduPersonOrgUnitDN">
<set>
<value>eduPersonOrgUnitDN</value>
<value>user.department</value>
</set>
</entry>
<entry key="eduPersonPrimaryAffiliation">
<value>eduPersonPrimaryAffiliation</value>
</entry>
<entry key="eduPersonPrincipalName">
<value>eduPersonPrincipalName</value>
</entry>
<entry key="cn">
<value>cn</value>
</entry>
<entry key="description">
<value>description</value>
</entry>
<entry key="displayName">
<value>displayName</value>
</entry>
<entry key="givenName">
<set>
<value>givenName</value>
<value>user.name.given</value>
</set>
</entry>
<entry key="mail">
<set>
<value>mail</value>
<value>user.home-info.online.email</value>
</set>
</entry>
<entry key="ou">
<value>ou</value>
</entry>
<entry key="sn">
<set>
<value>sn</value>
<value>user.name.family</value>
</set>
</entry>
<entry key="uid">
<value>uid</value>
</entry>
</map>
</property>