uPortal IRC Logs-2007-10-02

[08:25:09 EDT(-0400)] * jayshao (n=jayshao@jayshao.oirt.rutgers.edu) has joined ##uportal
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[09:48:42 EDT(-0400)] <ac_chan> hello
[09:48:56 EDT(-0400)] <EricDalquist> hello
[09:54:28 EDT(-0400)] <esm> heheh
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[10:16:11 EDT(-0400)] <ac_chan> right now i am middle of trying to implement jitldap group store on uportal 2.6..
[10:16:16 EDT(-0400)] <ac_chan> having some weird problems..
[10:17:49 EDT(-0400)] <EricDalquist> I'm not much of a groups person but what are you seeing?
[10:19:16 EDT(-0400)] <ac_chan> can i paste error here?
[10:19:21 EDT(-0400)] <ac_chan> it isn't that long
[10:19:23 EDT(-0400)] <EricDalquist> ah no
[10:19:27 EDT(-0400)] <EricDalquist> IRC doesn't deal with pastes well
[10:19:31 EDT(-0400)] <EricDalquist> you might get booted
[10:19:44 EDT(-0400)] <EricDalquist> use http://rafb.net/paste/
[10:20:25 EDT(-0400)] <ac_chan> http://rafb.net/p/v0s2z490.html
[10:20:48 EDT(-0400)] <EricDalquist> is there a stack trace that goes along with that?
[10:22:37 EDT(-0400)] <ac_chan> here is a more verbose error output
[10:22:38 EDT(-0400)] <ac_chan> http://rafb.net/p/YOCUXs45.html
[10:23:20 EDT(-0400)] <EricDalquist> interesting, it looks like the parser is trying to read the group store config as UTF-8 when it isn't
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[10:23:55 EDT(-0400)] <EricDalquist> can you open compositeGroupServices.xml with an editor and save it as a UTF-8 encoded file?
[10:25:05 EDT(-0400)] * pberry looks around
[10:25:08 EDT(-0400)] <pberry> me?
[10:25:25 EDT(-0400)] <EricDalquist> lol no not you
[10:25:39 EDT(-0400)] <ac_chan> no it is me
[10:33:22 EDT(-0400)] <pberry> how many votes does a "patch" need? 2 or 3?
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[10:34:17 EDT(-0400)] <EricDalquist> um
[10:34:47 EDT(-0400)] <EricDalquist> I think our general guideline is +3 with no -
[10:34:59 EDT(-0400)] <pberry> okay, I only need one more http://www.ja-sig.org/issues/browse/UP-1824
[10:35:17 EDT(-0400)] <EricDalquist> oh I thought you were talking an on the dev list [VOTE]
[10:35:24 EDT(-0400)] <pberry> ah
[10:35:26 EDT(-0400)] <EricDalquist> votes on issues in Jira are just a measure of interest
[10:35:40 EDT(-0400)] <EricDalquist> that will likely make it into 2.6.1 though
[10:36:01 EDT(-0400)] <EricDalquist> which I'm hopefully going to work on RC2 today
[10:36:15 EDT(-0400)] <pberry> ah, cool.
[10:36:32 EDT(-0400)] <pberry> I just rolled out the "fix" locally to appease all the Opera users. All two of them.
[10:39:38 EDT(-0400)] <EricDalquist>
[10:40:01 EDT(-0400)] <EricDalquist> well I have a nice list of Jira issues to go through and see what I can fix for RC2 in a short amount of time: http://www.ja-sig.org/issues/secure/IssueNavigator.jspa?reset=true&&pid=10020&resolution=-1&version=10497&version=10492&version=10480&version=10467&version=10120&sorter/field=issuekey&sorter/order=DESC
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[10:41:43 EDT(-0400)] <ac_chan> it seesm that it was using miss written config file
[10:41:54 EDT(-0400)] <EricDalquist> working now?
[10:42:03 EDT(-0400)] <ac_chan> yeah it seems like it....
[10:42:58 EDT(-0400)] <ac_chan> portal.log says we are using ca.calgary.portal.groups.....
[10:43:48 EDT(-0400)] <EricDalquist> cool
[10:45:57 EDT(-0400)] <pberry> the one I filed is a super-easy fix...unless you want to know why the "normal flow" people were talking about didn't happen. Then I suppose it would be not as easy...
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[10:48:13 EDT(-0400)] <jayshao> we should probably put together a JIRA filter for issues with more than X votes
[10:48:41 EDT(-0400)] <jayshao> it would actually be nice to encourage people to vote in JIRA more consistently
[10:48:47 EDT(-0400)] <jayshao> and get people to watch the issues they're interested in
[10:50:05 EDT(-0400)] <pberry> can you do that?
[10:50:21 EDT(-0400)] <EricDalquist> I believe you can create shared filters
[10:50:34 EDT(-0400)] <pberry> yeah, I don't think you can filter on votes though...
[10:50:51 EDT(-0400)] <EricDalquist> no, you would just add the column in the view and sort by it
[10:50:56 EDT(-0400)] <pberry> ah
[10:51:06 EDT(-0400)] <pberry> I get it
[10:51:08 EDT(-0400)] <EricDalquist> though I look at the votes already when looking at issues
[10:51:36 EDT(-0400)] <EricDalquist> but unless there is an attached fix or it is a reasonable amount of work even having 100 votes isn't going to do much :/
[10:52:22 EDT(-0400)] <pberry> but that list could be tossed back out... "Hey, here is stuff people really need fixes for. Help!"
[10:52:32 EDT(-0400)] <EricDalquist> true
[10:53:22 EDT(-0400)] <jayshao> well, I'd think this fits in with the steering committee
[10:53:24 EDT(-0400)] <jayshao> for big work
[10:53:32 EDT(-0400)] <jayshao> "too big for Eric's spare time"
[10:53:40 EDT(-0400)] <jayshao> votes can communicate to the steering committee
[10:53:45 EDT(-0400)] <jayshao> that this is something with interest
[10:53:47 EDT(-0400)] <EricDalquist> yup
[10:53:54 EDT(-0400)] <jayshao> actually, Atlassian uses a nifty extra field
[10:54:03 EDT(-0400)] <jayshao> that logs people who have commented or participated on an issue
[10:54:11 EDT(-0400)] <jayshao> so you get a list of the discussion participants
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[10:57:03 EDT(-0400)] <pberry> holy cow, JIRA 3.11 is out
[10:58:51 EDT(-0400)] <pberry> Love the new release notes format http://confluence.atlassian.com/display/JIRA/JIRA+3.11+Release+Notes
[10:59:48 EDT(-0400)] <EricDalquist> I think we need to make pberry the office JA-SIG Jira maintainer
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[11:01:09 EDT(-0400)] <pberry> heh
[11:01:37 EDT(-0400)] <pberry> I've gotten pretty good at it over the last two years here at Chico...
[11:01:50 EDT(-0400)] <pberry> Upgrades are down to about 15-20 minutes
[11:02:02 EDT(-0400)] <pberry> Confluence is still a beast to upgrade though...
[11:08:11 EDT(-0400)] <ac_chan> for some reason now..
[11:08:21 EDT(-0400)] <ac_chan> all users are defaulted to group developer
[11:09:27 EDT(-0400)] <EricDalquist> hrm
[11:09:39 EDT(-0400)] <EricDalquist> may be time for an email to uportal-user
[11:10:02 EDT(-0400)] <EricDalquist> my main experience with groups is a custom store we wrote here and PAGS which we use
[11:10:44 EDT(-0400)] <ac_chan> i see you wrote a custome group store?
[11:11:05 EDT(-0400)] <EricDalquist> for a very specific need
[11:11:14 EDT(-0400)] <EricDalquist> we have a group that maintains adhoc grouping data for another app in a database
[11:11:30 EDT(-0400)] <EricDalquist> so we put together a simple, read-only group store to pull in group data from those tables
[11:11:42 EDT(-0400)] <EricDalquist> 95% of our group information comes from PAGs
[11:12:01 EDT(-0400)] <pberry> PAGs is a life saver
[11:12:55 EDT(-0400)] <pberry> EricDalquist: are "we" using postgres to back JIRA and Confluence?
[11:13:03 EDT(-0400)] <EricDalquist> yup
[11:13:08 EDT(-0400)] <pberry> hrm
[11:13:14 EDT(-0400)] <EricDalquist> 8.1 I believe
[11:13:28 EDT(-0400)] <ac_chan> should i use mailing list to for more help with jitldap group store?
[11:13:33 EDT(-0400)] <pberry> that's definitely a weak spot in my toolbox
[11:14:19 EDT(-0400)] <EricDalquist> ac_chan: yes unless there is someone else in here that has more experience with it than I do
[11:14:43 EDT(-0400)] <pberry> I tried it a few years ago, didn't end up using it though.
[11:14:54 EDT(-0400)] <EricDalquist> eh, I don't know much about it either but I've done a few jira and confluence upgrades
[11:15:10 EDT(-0400)] <EricDalquist> read the manual enough to be dangerous
[11:15:20 EDT(-0400)] <EricDalquist> well actually enough to figure out how to backup & restore
[11:15:27 EDT(-0400)] <ac_chan> cool
[11:15:52 EDT(-0400)] <pberry> EricDalquist: I just always got so frustrated with the setup and general interaction. I felt like a vim user trying to use emacs for the first time
[11:16:09 EDT(-0400)] <pberry> there was lots of profanity.
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[13:29:40 EDT(-0400)] <EricDalquist> hey pberry with UP-1824 there is just the one change in the one file?
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[13:35:12 EDT(-0400)] <pberry> EricDalquist: yup
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[14:18:09 EDT(-0400)] * Topic is 'http://rafb.net/paste/ to paste. Don't forget about our #fluid-work neighbors' set by EricDalquist on 2007-10-02 14:18:09 EDT(-0400)
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[14:53:27 EDT(-0400)] <jayshao> pberry: the real expert on Postgres was Pete Boysen
[14:53:32 EDT(-0400)] <jayshao> hard to get a hold of him though
[14:53:48 EDT(-0400)] <jayshao> I have no compunctions with switching to another db if it brings someone who knows what they're doing along with it
[14:53:51 EDT(-0400)] <jayshao> either MySQL
[14:53:54 EDT(-0400)] <jayshao> or even Oracle or something
[14:53:58 EDT(-0400)] <jayshao> we could probably get a license
[14:54:32 EDT(-0400)] <pberry> yeah, I don't know Oracle either
[14:54:50 EDT(-0400)] <pberry> that awesome thing about JIRA is that switching DBs is easy. XML export. XML import.
[14:54:51 EDT(-0400)] <pberry> done.
[14:55:07 EDT(-0400)] <jayshao> to be honest I don't even mind running MySQL and Postgres both on the box
[14:55:12 EDT(-0400)] <jayshao> if it makes sense
[14:55:19 EDT(-0400)] <jayshao> we can bring it up at the unconference
[14:55:27 EDT(-0400)] <pberry> fyi, I can't make that
[14:55:29 EDT(-0400)] <jayshao> at one point uPortal didn't always like MySQL
[14:55:34 EDT(-0400)] <jayshao> but we don't currently run uPortal...
[14:55:40 EDT(-0400)] <jayshao> and recently builds seem fine
[14:55:46 EDT(-0400)] <jayshao> same w/Confluence, JIRA, stuff
[14:55:54 EDT(-0400)] <jayshao> pberry: non?
[14:56:17 EDT(-0400)] <pberry> travel budget very, very small
[14:56:41 EDT(-0400)] <EricDalquist> eh ... postgres is 'just working' for us right now unless there is a big reason to switch it just seems like another thing to maintain, and running multiple seems like a bad idea since not only is there the possibility of having to learn something new bug we just doubled our required admin knowledge
[14:57:03 EDT(-0400)] <pberry> I kinda agree with that. as long as somebody is around that can kick it when it's down
[14:57:05 EDT(-0400)] <pberry> so to speak
[14:57:36 EDT(-0400)] <jayshao> shrug I was thinking more of a gradual transition
[14:57:54 EDT(-0400)] <jayshao> we should probably ask Aaron to advertise for an insfrastructure team DBA
[14:58:01 EDT(-0400)] <jayshao> and let that person pick the platform (within reason)
[14:58:10 EDT(-0400)] <EricDalquist> yup ... switching isn't as big of a deal but the problem is we can never depend on having a person that knows each component, at least that is how it has been in the past
[14:58:28 EDT(-0400)] <EricDalquist> so the current goals are to just document as much of the config and admin work in the wiki and go from there
[14:58:32 EDT(-0400)] <jayshao> though, unfortunately our luck with attracting people and not having the usual suspects step over them hasn't been so good
[14:59:20 EDT(-0400)] <EricDalquist> well meeting time over here
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[15:04:48 EDT(-0400)] <ac_chan> hello
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[16:24:37 EDT(-0400)] <pberry> EricDalquist: do you know what software your help desks are using to track "stuff" (calls, issues, etc.)?
[16:24:58 EDT(-0400)] <EricDalquist> um clarify I think
[16:27:48 EDT(-0400)] <pberry> wow
[16:27:55 EDT(-0400)] <pberry> their site is... "fluffy"
[16:29:32 EDT(-0400)] <EricDalquist> fluffy?
[16:29:53 EDT(-0400)] <pberry> I can't find a) what it does b) how it does it or c) how much it might cost
[16:30:10 EDT(-0400)] <pberry> I can download lots of PDFs though.
[16:30:18 EDT(-0400)] <EricDalquist> yay pdfs!
[16:30:24 EDT(-0400)] <EricDalquist> aren't I helpful?
[16:30:35 EDT(-0400)] <pberry> you were, they aren't
[16:30:46 EDT(-0400)] <pberry> We're looking at "replacing Remedy"
[16:31:04 EDT(-0400)] <EricDalquist> you'd probably have better luck sending an email to JimH about it
[16:31:10 EDT(-0400)] <EricDalquist> he would have more experience with it than I do
[16:31:13 EDT(-0400)] <pberry> and all the offerings seem to be some variation of "Remedy on the web, WITH AJAX!!!!!"
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