This portlet was designed at the 2007 JA-SIG Unconference at Rutgers. Many, many thanks to Collier Jones of UMBC who provided all the UI inspiration!
Requirements:
- simple user UI for comment submission
- users may make their feedback anonymous, but the default is to collect user information
- automatically collect information about the user and his or her browser
- admin interface for viewing feedback with recent comments and overall stats summaries
- shortcuts in the admin interface for sending email to non-anonymous users
Other possible features:
- download an excel spreadsheet of comments and statistics
- forward a comment to a ticketing system
- provide a flag to indicate if an admin has responded to the ticket
Feedback submission interface
Admin interface
