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[18:52:28 CDT(-0500)] <pspaude1> The other one took longer as I had to add early alert created date. But, it is done and it had way more modifications. That was the coach history.

[18:55:30 CDT(-0500)] <dmccallum54> ok, well. i'm going to suggest turning on query logging and see if it happens again. hopefully it will. if it does happen again, but query logging is too much of a firehose to make heads or tails of the context, i'd probably suggest turning off the background jobs to try to narrow down the problem.

[18:56:09 CDT(-0500)] <pspaude1> Yeah that sounds like a good idea. I'm sure it will happen again.

[18:56:25 CDT(-0500)] <dmccallum54> that's good if you can at least get it happen frequently

[18:56:32 CDT(-0500)] <dmccallum54> flip those 2s back to 1s?

[18:57:00 CDT(-0500)] <pspaude1> Yes I did manually. There back and working.

[18:57:06 CDT(-0500)] <dmccallum54> cool

[18:57:41 CDT(-0500)] <pspaude1> I've also thought I saw status changes as well active to transition etc. So, I'll put logging on and keep my eyes peeled.

[18:59:36 CDT(-0500)] <dmccallum54> that 'strengths' tab in Action Plan is suspect b/c it's sending the entire person record, not just a strength

[18:59:47 CDT(-0500)] <dmccallum54> but so far i'm not able to reproduce what you're seeing

[19:00:40 CDT(-0500)] <dmccallum54> i'm sure you've been heads down, but any questions on the term start/end date stuff?

[19:03:06 CDT(-0500)] <pspaude1> Ok, I've had this happen in other tools like when I was doing early alert and journal tools. But, since it would be days between seeing it and trying to keep track of users between the two I would doubt what I was seeing

[19:03:24 CDT(-0500)] <dmccallum54> ugh

[19:03:26 CDT(-0500)] <pspaude1> not really

[19:03:40 CDT(-0500)] <pspaude1> Your comment is pretty comprhensive

[19:03:44 CDT(-0500)] <dmccallum54> heh. ok.

[19:05:07 CDT(-0500)] <pspaude1> I'll get back into it tmrw and see what happens. Tried starting it again today, but everything else going on derailed it.

[19:05:22 CDT(-0500)] <pspaude1> Found the mail exception issue

[19:06:40 CDT(-0500)] <pspaude1> Its the recipient email in message, needs to be valid.