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  • Conjoint Analysis
  • Focus Groups
  • Open-ended Interviews
  • Depth Interviews
  • Surveys
  • Trends (Gartner, etc.)

Content

  • Mission Statement
  • Goals
  • Strategy
  • Features
  • Support
  • Integration
  • Case Studies
  • Whitepaper
  • Deploying at YOUR Institution
  • Logos, Trademarks, Service Marks/Slogans, Taglines
  • PR Releases

...

  • Powerpoint Presentations
  • Single/Double Page Printouts/InfoSheets
  • Web Site
  • AdWords, Keyword Advertisements
  • Search Engine Optimizations
  • PDFs
  • Blogs
  • Microblogs (i.e. Twitter)
  • Screencasts
  • Webinars
  • Newsletters
  • eNewsletters
  • Other Internet marketing strategies (i.e. SEO)

Events

  • Conferences (Jasig, Educause, Internet2, JavaOne, etc.)
  • User Groups

Key Points

  • Be Customer Driven, not Sales, Marketing, or Technology DrivenWorking Groups
  • Standards Bodies