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[13:01:31 CST(-0600)] <dmccallum54> i see the problem i think. the skin is hiding the 'customize' layout link. can try unhiding it in the css or chrome dev tools. or adding your portlet by fname to one of the standard ssp fragment defs. e.g. ./uportal-war/src/main/data/ssp_entities/fragment-layout/ssp-lo.fragment-layout.xml
[15:37:52 CST(-0600)] <js70> that would be me :-$