- Identify Business Processes, Owners and Stakeholders
- Each implementer has different business processes to support coaching, counseling and advising of students. Many times each office performs their activities separately and distinctly. Because SSP integrates many tools, the business processes may overlap or conflict. Bringing the owners and stakeholders together to discuss how to mutually manage student success is imperative. The act of documenting processes confirms expectations or identifies current misconceptions and problems that need to be addressed.
- Each implementer has different business processes to support coaching, counseling and advising of students. Many times each office performs their activities separately and distinctly. Because SSP integrates many tools, the business processes may overlap or conflict. Bringing the owners and stakeholders together to discuss how to mutually manage student success is imperative. The act of documenting processes confirms expectations or identifies current misconceptions and problems that need to be addressed.
- Document Current Business Processes
- Assignment of students to coaches, counselors and advisors
- Intake Information Collection and Review
- Early Alert submission and response responsibilities and notification routing
- Journal (notes and remarks) location(s)
- Plans of Study/Template creation and ownership
- Documentation of Accommodation Applications and Disposition
- SSP Tool Readiness
- Configure SSP
- Site Validation
- Sample Queries to Validate Configurations and External Data
- End User Validation Testing of SSP
- Roll Out SSP to Production
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