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[14:46:51 CST(-0600)] <JasonElwood> Dan- worst case for 564, an entry can be added to the external_person table, correct?
[14:49:38 CST(-0600)] <dmccallum54> um
[14:49:49 CST(-0600)] <dmccallum54> dont think externalperson comes into play for that ticket
[14:50:01 CST(-0600)] <dmccallum54> just early_alert_routing
[14:50:25 CST(-0600)] <dmccallum54> but yes… you could fix the problem w/ direct access to the db