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[12:27:55 CST(-0600)] <drewwills> Welcome tlev – glad to have you!

[12:44:23 CST(-0600)] <cwaymire> EricDalquist: Looking at where the change was made, it is within the catch block for the UnavailableException exception. The problem, if I understand this correctly, is that that exception is indicating that the portlet is unavailable, not WHY its unavailable. Prior to that exception there is a SEVERE log indicating that the servlet.service() threw an exception which I imagine is what caused the portlet to become unavailable which then resulted in

[12:44:23 CST(-0600)] <cwaymire> the UnavailableException.

[12:44:37 CST(-0600)] <cwaymire> so what I need to find is what exception is being thrown by the servlet.service()