This The unconference feedback portlet was designed at the 2007 JA-SIG Unconference at Rutgers. Many, many thanks to Collier Jones of UMBC who provided all the UI inspiration!
Requirements:
...
The portlet is a JSR-168 Spring PortletMVC portlet. It uses hibernate for its data store.
User feedback submission features:
- Simple user UI for comment submission
- users Users may make their feedback anonymous, but the default is to collect user information
- automatically Automatically collect information about the user and his or her browser
Administrative feedback features:
- admin Admin interface for viewing feedback with recent comments and overall stats summariesshortcuts in the admin interface
- Easily filter feedback by type or user role
- Shortcuts for sending email to non-anonymous users
Other possible features:
- download an excel spreadsheet of comments and statisticsExcel data export
- Optional listener to forward feedback submissions on to an email address
Possible future features:
- forward a comment to a ticketing system
- provide a flag to indicate if an admin has responded to the ticket
...